FAQ-Frequently Asked Questions

How long does it take for my order to be processed?

Each Order is fulfilled as soon as possible, usually it is processed as soon as it is received. However, it will always be processed within 24hrs. 

How long does it take for my order to ship?

Normally orders received during normal hours are shipped the following day, however that also depends on the destination and shipment speeds available. Your Ordinary Watches stride to get orders to our customers as soon as possible and for the lowest cost possible.  

Is there customer support?

Yes, just submit a claim or question via the Contact form and any concerns or questions will be addressed accordingly. 

What is your return/refund policy?

If you aren't happy with the product, request a refund via the Contact Form and it will be taken care of as soon as possible.  

Does Your Ordinary Watches ever have sales or specials? 

Yes, there is always a sale going on throughout the store. However, due subscribe to our Newsletter via email to be notified of the latest offers and specials.